Braxuizlyei

1. Privacy Philosophy

At Braxuizlyei, we recognize that the exchange of personal information exists within a context of mutual trust. Just as our design practice creates spaces that shelter and nurture human experience, our privacy framework is constructed to safeguard the information you entrust to us with equivalent care and consideration.

This Privacy Policy articulates how we collect, utilize, protect, and respect your personal data throughout our relationship. It reflects both our legal obligations and our ethical commitment to transparency in all client interactions.

2. Information We Collect

Our information collection practices are intentional and purpose-driven, gathering only what is necessary to create meaningful design relationships and exceptional spatial experiences. We may collect:

Personal Identifiers

• Name, email address, telephone number, and postal address
• Professional title and company affiliation, when relevant
• Correspondence history and project communications
• Payment information and transaction records

Project-Specific Information

• Property details, including architectural plans, measurements, and existing conditions
• Design preferences, lifestyle considerations, and aesthetic inspirations
• Project budgets and investment parameters
• Photography of completed spaces (with explicit permission)

Digital Interaction Data

• Website usage patterns and navigation behaviors
• IP address and device information
• Browser type and operating system
• Time spent on specific pages and interactive elements engaged with

We collect this information through multiple channels, including:

• Direct communications via our contact forms, email exchanges, and consultations
• Website cookies and similar tracking technologies (as detailed in our Cookies Policy)
• Project management platforms and collaborative design tools
• Third-party services integrated with our business operations

3. How We Use Your Information

Every piece of information we gather is utilized with intention and purpose, always in service of enhancing your experience. We use your personal data to:

Facilitate Design Services

• Develop tailored interior design proposals and conceptual presentations
• Source appropriate products, materials, and craftspeople for your project
• Coordinate logistics, installations, and implementations
• Document project evolution and maintain comprehensive records

Nurture Client Relationships

• Respond to inquiries and provide detailed consultation information
• Share relevant design insights, material innovations, and project updates
• Process payments and manage financial transactions securely
• Address feedback and continuously refine our service approach

Enhance Design Offerings

• Analyze engagement patterns to improve website architecture and content relevance
• Identify emerging client needs and evolving design preferences
• Develop educational content aligned with client interests
• Evaluate service effectiveness and operational excellence

Marketing Communications

• Share curated design insights and inspiration (with explicit consent)
• Announce new collections, services, or studio initiatives
• Extend invitations to design events, exhibitions, or private viewings
• Present case studies showcasing completed projects (with prior approval)

4. Legal Basis for Processing

Our processing of your personal information rests on several carefully considered legal foundations:

Contractual Necessity

We process information essential to fulfilling our contractual obligations for design services, product procurement, and project management.

Legitimate Interests

We process certain information based on legitimate interests that include:

• Maintaining comprehensive project documentation for quality assurance
• Developing case studies to illustrate our design capabilities (always with permission)
• Analyzing service patterns to enhance client experiences
• Protecting intellectual property and maintaining business records

Legal Compliance

We process information necessary to comply with relevant legal obligations, including:

• Financial record-keeping requirements
• Professional liability documentation
• Contractual warranty provisions
• Regulatory compliance in design practice

Consent

Where required by law or best practice, we process information based on your explicit, informed consent, particularly for:

• Marketing communications and newsletters
• Photography of completed projects
• Testimonials and client references
• Certain cookies and tracking technologies

You may withdraw consent at any time by contacting us through the channels listed in this policy.

5. Information Sharing and Transfers

We share your information selectively and purposefully, only with those who require access to fulfill their role in your design journey:

Design Team Collaborators

• Internal designers, project managers, and creative specialists
• Trusted external consultants (architects, lighting designers, acousticians)
• Artisans, craftspeople, and specialized fabricators

Service Providers

• Product suppliers and material sources
• Logistics and installation specialists
• Payment processors and financial services
• Digital platform providers (website hosting, email services, project management systems)

Legal and Regulatory Recipients

• Professional advisors including lawyers, accountants, and insurers
• Regulatory bodies when legally required
• Government authorities pursuant to valid legal requests

We implement appropriate safeguards for any transfers of your information, including:

• Confidentiality agreements with all service providers and collaborators
• Data processing agreements with technical service providers
• Selection of partners with robust privacy practices
• Encryption of sensitive information in transit and at rest

We do not sell your personal information to third parties under any circumstances.

6. Data Security

We protect your information with the same attention to detail we bring to our design practice, implementing multi-layered security measures:

Technical Safeguards

• Encryption of sensitive data in transit and at rest
• Secure server environments with restricted access protocols
• Regular security assessments and vulnerability testing
• Industry-standard firewall and intrusion detection systems

Organizational Controls

• Role-based access limitations for staff and collaborators
• Comprehensive data protection training for all team members
• Clear procedures for handling sensitive project information
• Regular audits of information access and handling practices

Physical Security

• Secure storage for physical design documentation
• Controlled access to facilities containing sensitive information
• Clean desk policies and secure disposal procedures

While we implement extensive measures to protect your information, no digital or physical security system is impervious to all potential threats. We continuously evaluate and enhance our security protocols to address evolving risks.

7. Data Retention

We retain your information for periods appropriate to its purpose, considering both practical needs and legal requirements:

Active Project Information

Throughout the duration of your design project and for a reasonable period following completion to address any post-installation matters.

Client Relationship Records

For the duration of our professional relationship and a period of seven years following our last interaction, allowing us to provide continuity of service for returning clients.

Financial Records

In accordance with applicable tax and accounting requirements, typically seven years from the transaction date.

Design Documentation

We maintain an archive of completed design work as part of our professional portfolio, with client-identifying information removed or anonymized where consent for reference has not been provided.

Marketing Permission

Until you withdraw consent or after a period of inactivity, at which point we will reconfirm your preferences.

When information is no longer necessary, we employ secure deletion methods appropriate to the sensitivity of the data and its storage medium.

8. Your Privacy Rights

We honor and facilitate the exercise of your data privacy rights, including:

Access Rights

You may request confirmation of whether we process your personal data and request copies of this information.

Rectification Rights

You may request correction of inaccurate information or completion of incomplete information we maintain about you.

Erasure Rights

In certain circumstances, you may request deletion of your personal information, subject to legal retention requirements and legitimate business needs.

Restriction Rights

You may request limitation on how we process your information under specific conditions.

Objection Rights

You may object to processing conducted on the basis of legitimate interests or direct marketing.

Portability Rights

You may request transfer of your information to another service provider in a structured, commonly used, machine-readable format.

Consent Withdrawal

Where processing is based on consent, you may withdraw this consent at any time.

To exercise these rights, please contact our Privacy Coordinator at info@braxuizlyei.world. We will respond to all legitimate requests within one month, though complex requests may require an extension of up to two additional months (with notification).

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal information in accordance with data protection law.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we may have collected information from your child, please contact us immediately so we can take appropriate steps to remove such information.

When designing spaces for families, we are mindful of children's privacy and take special care with any information that might relate to minors, obtaining parental consent for any necessary processing.

10. International Data Transfers

As a design practice with global inspirations and international suppliers, we occasionally transfer personal information to countries outside the UK and European Economic Area (EEA). When such transfers occur, we implement appropriate safeguards to ensure your information receives protection equivalent to that provided under UK data protection law.

These safeguards may include:

• Standard contractual clauses approved by the UK government or European Commission
• Binding corporate rules for transfers within our corporate group (if applicable)
• Derogations for specific situations such as your explicit consent or contractual necessity
• Adequacy decisions where the receiving country has been deemed to provide adequate protection

You may request further information about these safeguards by contacting our Privacy Coordinator.

11. Policy Updates

This Privacy Policy will evolve alongside our practice and the regulatory landscape. We will review and update it periodically to ensure it remains relevant and comprehensive.

When we make substantive changes, we will:

• Post the updated policy on our website with a revised effective date
• Notify active clients of significant changes via email
• For material changes that substantially affect your rights, seek renewed consent where appropriate

We encourage you to review this policy periodically to stay informed about our information practices.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to:

Privacy Coordinator
Braxuizlyei
78 Rose Lane
Manchester M4 5JL
United Kingdom
Email: info@braxuizlyei.world
Phone: +44 161 430 2775

We are committed to addressing your privacy concerns thoughtfully and promptly, with the same attention to detail that defines our design practice.